Slide 1:
Welcome to the AccessibilityOnline Webinar Series
A collaborative program between the ADA National Network and the U.S. Access Board
The Session is Scheduled to begin at 2:30pm Eastern Time
We will be testing sound quality periodically
Audio and Visual are provided through the on-line webinar system.   This session is closed captioned.  Individuals may also listen via telephone by dialing 1-712-432-3100 code 930098  (This is not a Toll Free number)
The content and materials of this training are property of the US Access Board and the Great Lakes ADA Center and cannot be used and/or distributed without permission.  This program is funded through a contract agreement with the U.S. Access Board. For permission to use training content or obtain copies of materials used as part of this program please contact us by email at adata@adagreatlakes.org or toll free (877)232-1990 (V/TTY) www.AccessibilityOnline.org

Slide 2:
Listening to the Webinar
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Slide 3:
Listening to the Webinar, continued
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Slide 4:
Listening to the Webinar, continued
MOBILE Users (iPhone, iPad, or Android device and Kindle Fire HD) 
Individuals may listen** to the session using the Blackboard Collaborate Mobile App (Available Free from the Apple Store, Google Play or Amazon)
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Slide 5: 
Captioning
Real-time captioning is provided during this webinar.
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Slide 6:
Submitting Questions
You may type and submit questions in the Chat Area Text Box or press Control-M and enter text in the Chat Area
If you are connected via a mobile device you may submit questions in the chat area within the App                                                
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Please note: This webinar is being recorded and can be accessed on the AccessibilityOnline website at www.accessibilityonline.org/Archives within 24 hours after the conclusion of the session.

Slide 7:
Customize Your View
Resize the Whiteboard where the Presentation slides are shown to make it smaller or larger by choosing from the drop down menu located above and to the left of the whiteboard.   The default is “fit page”

Slide 8:
Customize Your View continued
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Slide 9:
Technical Assistance
If you experience any technical difficulties during the webinar:
Send a private chat message to the host by double clicking “Great Lakes ADA” in the participant list. A tab titled “Great Lakes ADA” will appear in the chat panel.  Type your comment in the text box and “enter” (Keyboard - F6, Arrow up or down to locate “Great Lakes ADA” and select to send a message ); or Email webinars@accessibilityonline.org ;  or Call 877-232-1990 (V/TTY)

Slide 10:
Open Question and Answer Session

Slide 11:
Presenters
Melissa Anderson, Tim Creagan, Marsha Mazz and Rex Pace

Slide 12:
Session Agenda
Response to previously submitted questions
Open Q&A

Slide 13:
Topics
Opeable Parts
Accessible Routes
Doors
Plumbing Elements
Visual Alarms
Signage
ATM’s
Kitchens
Public Rights of Way and Shared Use Paths
Other/DOJ
Section 508

Slide 14:
Operable Parts

Slide 15:
308.3.2 Obstructed High Side Reach
Outlets over countertops
Photo showing women using a mobility device and trying to reach across a counter that is more than 24 inches
Figure 308.3.2 (a) shows wheelchair user reach with 48 inches as the upper limit when the counter is at 34 inch maximum and the depth of the counter is 10 inches maximum.  Figure (b) shows the upper reach lowered to 46 inches maximum when the counter top is 34 inches maximum but the depth is between 10 - 24 inches. 

Slide 16:
308.3.2 Obstructed High Side Reach
Outlets over Countertops
Photo shows kitchen with a single sink, stove, dish washer, both lower and upper cabinets.
Sketch of counter top with outlets placed above the counter on the end.

Slide 17:
Reach Ranges (308 and 309.3)
Top of control must be within reach range
Picture of a rocker switch
Graphic image showing high and low unobstructed reach range (48 inches above finished floor or ground maximum and 15 inches above finished floor or ground minimum)

Slide 18:
Operability
Recommended:
Buttons-raised/flush (not recessed)
No simultaneous action/movement
Hand or finger dexterity not required
Not required to comply:   non-fixed portions (e.g. keys, access cards)
Image of a push button control for an automatic door
Image of door keys and an access card for electronic locking system

Slide 19:
Accessible Routes

Slide 20:
Site entry points and transit stops
Campus map showing site entry points and transit stops

Slide 21:
Connecting Accessible Routes
Campus map showing accessible routes connecting buildings and elements on site

Slide 22:
Parking
Campus map with parking areas highlighted

Slide 23:
Vehicular only routes
Example:  Self-Storage
Exceptions to 206.2.1 and 206.2.2 provide that accessible routes are not required if the only means of access between:
Site arrival points and a building or facility entrance; or accessible elements within a site is a vehicular way not providing pedestrian access

Slide 24:
When can an accessible route be 32 inches instead of 36 inches
New:  Minimum separation (48 inches) between reduced clear widths
48" min. separation between reductions in the clear width from 36" to 32" min; 32" min. wide portion limited to depth of 24"

Slide 25:
Circulation Paths and Accessible Routes
Railing shown below open stairway where headroom clearance is less than 80"

Slide 26:
Protruding Objects
Examples of protruding objects
Protrusion limits apply to all areas of circulation – not limited to accessible routes
Examples of protruding objects: sconces, drinking fountains, sign (perpendicular to wall)
Slide 27:
Slip resistance
A specific coefficient of friction is not specified
Standard practices for minimizing slipperiness often suffice
Specify according to likely conditions (e.g. exposure to moisture)

Slide 28:
Access Aisles
Picture shows golf cart parked in an access aisle

Slide 29:
Stairways
Covered:  all stairs that are part of means of egress (Exceptions for altered and assembly stairs)
Removed:  level 12 inch h-rail extension at bottom
Riser Height (4 inches-7 inches)

Slide 30:
Doors

Slide 31:
Doors and Gates
Spring hinges versus closers
Door and gate hardware heights – safety latch at a pool
Opening force requirements for interior and exterior doors

Slide 32:
Plumbing elements

Slide 33:
Wheelchair accessible toilet compartment:  604.8.1.2 Doors
Figure shows doors located in the front partition or in the side wall or partition farthest from the water closet. It also shows where it is  located in the front partition, the door opening must be 4 inches (100 mm) maximum from the side wall or partition farthest from the water closet.  Where it is located in the side wall or partition, the door opening must be 4 inches (100 mm) maximum from the front partition.

Slide 34:
Wheelchair Accessible Toilet Compartment:  604.8.1.2. Doors
This figure shows doors located in the front partition or in the side wall or partition farthest from the water closet. Where located in the front partition, the door opening must be be 4 inches (100 mm) maximum from the side wall or partition farthest from the water closet.  Where located in the side wall or partition, the door opening must be 4 inches (100 mm) maximum from the front partition.  
This figure shows the same dimensions and located for the 4 inch but with an expanded stall width and door location.  

Slide 35:
ICC/ANSI Standards – IBC
ANSI A117.1 requires 18 inches minimum
Vertical grab bar – 609.3
Exception permits location
Elevation drawing of water closet with horizontal side grab bar and a shorter vertical grab bar above it.

Slide 36:
Showers Thresholds (608.7)
Roll-ins – “small” change in level section 303
Transfer type – ½ inch max can be vertical
Figure 303.2 Vertical Change in Level.
Elevation drawing of a change in level between the surfaces of two parallel planes with a vertical edge that is 1/4 inch (6.4 mm) high maximum.
Figure 303.3 Beveled Change in Level.
Elevation drawing of a change in level 1/4 to 2 inches (6.4 - 13 mm) high that is beveled with a slope of 1:2.

Slide 37:
212.3 Sinks
Mop or Service Sink exception
image of a service/mop sink
Photo of person using a wheelchair pull up under a kitchen sink with knee and toe space

Slide 38:
604.6 Flush Controls
Dual flush – to open side
Wheelchair accessible stall with out-swinging door and person using wheelchair positioned in stall in front of door
image shows dual flush controls

Slide 39:
Visual Alarms and Employee Work Areas

Slide 40:
Employee Work Areas Determining Factors
An employee work area is a space that is:
Used only by employees; and used only for work

An employee work area does not include: common corridors, toilets, break rooms, and other spaces used only by employees (but not for work)

Slide 41:
Public Use, common Use, Employee Work Area
Public Use – outsiders welcome
Common use – no outsiders
Employee work area – don’t bother me, I’m working
A common use space can also be an employee work area e.g. cubicle farm (general public not welcome)
An individual office can be a public use space e.g., social worker’s office (clients present)

Slide 42:
Employee Work Area
Photo of an Adult female sitting while talking on the phone with a young girl in her lap and a keyboard on a adjacent table
Photo of two females. One sitting behind a desk, the other facing her

Slide 43:
Signage

Slide 44:
Relationship of Height above Floor, Character Size and Horizontal Viewing Distance
Sign Sections 703.5.5 and 703.5.6
Image of sign in the distance in a busy airport terminal
Figure showing dimensions of adult-sized wheelchair

Slide 45:
Relationship of Height above Floor, Character Size and Horizontal Viewing Distance
Table 703.5.5 Visual Character Height showing the relationship of height above floor, character size, and horizontal viewing distances.

Slide 46:
Exterior Directional Signs
Signs that provide direction to or information about interior spaces and facilities must comply (216.3).
Directional sign with ISA and arrow located at public sidewalk and start of route to entrance of historic building with steps
Accessible Restroom sign with directional arrow.
Community Garden Sign with directional arrow.

Slide 47:
216.2 Designations – exterior signs identifying permanent rooms or spaces
Exception:  Exterior signs that are not located at the door to the space they serve shall not be required to comply with 703.2 (raised characters and Braille).
Graphic shows female using Braille signage on the latch side of the door
Illustration of fingers shown reading raised characters; with a detail of the profile of the tactile features on the sign.

Slide 48:
Parking Signs (216.5)
Charging stations not considered parking
Image of electric vehicle plugged in at a charging station

Slide 49:
216.3 Directional and Informational Signs
Informational Signs – Examples:
“Employees Only”
Hours of operation Rules of conduct:
“Use Stairs in Emergencies”
“Visitors must sign in”
Sign with text "Notice Employees Only"	
Sign with text "In case of fire use stair" with pictogram of person on stairway

Slide 50:
Transportation Signage
Section 216 and 810
Section 810:
Bus signs – route identification
Rail Station Signs – Entrances, Routes and destinations, Station names, talking signs
Photo of standard metrobus stop sign
Photo of metro station with train arriving at platform

Slide 51:
Talking Signs
Caltrain Lobby illustrating talking signs

Slide 52:
Access Designations
Lockers are not required to be identified as accessible
Photo showing an adult male using a wheelchair opening a locker in a locker rooms
International Symbol of Accessibility

Slide 53:
ATM’s

Slide 54:
Section 220 and 707 of the 2010 standards cover only ATM’s and Fare Vending Machines.  Does the Board plan to cover other types of integrative transaction machines in the future?  If so, what types of machines will be covered?
Photo of 3 people in wheelchairs using ATM machines outside a building along the sidewalk.

Slide 55:
Kitchens

Slide 56:
“Commercial” Kitchen – employee work area:
“All or any portion of a space used only by employees and used for work.  Corridors, toilet rooms, kitchenettes and break rooms are not employee work areas” (106.5)

Slide 57:
Covered Commercial Kitchen
ABA Standards:  Work surfaces (F226); Sinks (F212); Operable Parts (F205)
Graphic of a commercial kitchen with knee clearance under sink and a portion of the counter

Slide 58:
804.3 Kitchen Work Surface
Pull-out Shelves and Work Surfaces
Photo of a pull-out drawer to table
Drawing of the work surface with its clear flor space right next to an oven with a bottom hinged door.  This placement facilitates the transfer of hot dishes from the oven to the counter by a person in a wheelchair.

Slide 59:
804.3 Kitchen Work Surface
Pull-Out shelves and work surfaces
Photo of person using a wheelchair pull up under a kitchen work counter with knee and toe space adjacent to a range.  The knee and toe space help her reach into the oven of the range.
Sketch of a pull out shelf.

Slide 60:
Public Rights of Way and Shared Use Paths

Slide 61:
Accessible Route (ADAAG) vs Pedestrian Access Route (PROWAG)
Picture of a ramp system with handrails and landings used to access a sidewalk located at a higher elevation away from the street.
Picture of a sidewalk beside a busy road.  The grade of the sidewalk is the same as the road.
image of a shared use path bordered by tall trees
Slide 62:
Accessible Crossing Example
Picture of the intersection of a shared use path with a 4-lane urban arterial street.  The crossing has been signalized to provide a controlled crossing for shared use path users.

Slide 63:
Be prepared for right of way guidelines
Review current policies and guidelines
Be familiar with the recent DOT and DOJ Technical Assistance Regarding curb ramps and street resurfacing.  http://www.ada.gov/doj-fhwa-ta.htm
Alterations include new asphalt layers, cape seals, not in-place recycling, mill and fill, open graded surface course, etc.
Maintenance includes chip seals, crack sealing, diamond grinding, surface sealing, pavement patching, spot high-friction treatments, etc.

Slide 64:
Be prepared
Staff training on proposed guidelines
Review the status of the agency’s transition plan.
Do you have one?
Is it up to date?  Completed?
Is progress being made?

Slide 65:
Pedestrian Access Route to each crossing (R207)
Picture 1 showing diagonal ramp and flares with 24 inch curb length inside marked crosswalk.
Picture 2 shows diagonal ramp with vertical curb returns located within crosswalk markings.
Picture 3 shows combination ramps with access to each of two perpendicular crosswalks.
Picture 4 shows two perpendicular curb ramps providing access to each of the crosswalks.

Slide 66:
R205 Alternate Pedestrian Access Route
Manual on Uniform Traffic Control Devices (MUTCD), Incorporated by reference
Pedestrian Access Route – Sections 6D.01, 6D.02, and 6G.05.
Where provided, pedestrian barricades and channelizing devices – Sections 6F.63, 6F.68 and 6F.71

Slide 67:
Other/DOJ

Slide 68:
DOJ ANPRMS
Comments Closed January 24, 2011
Accessibility of Web Information and Services Provided by entities covered by the ADA
Movie captioning and Video description
Accessibility of Next Generation 9-1-1
Equipment and Furniture
Available at:  http://www.ada.ov/newproposed_regs.htm

Slide 69:
Title II – Undue Financial or Administrative Burden
See DOJ Title II regulations at 28 CFR 35.150 (a)(3)
Must be made by the head of a public entity or his or her designee
Considering all resource available to the program, service, or activity
Including a written statement for the reason for the determination
Actions that do not qualify must be taken

Slide 70:
Private Homes
Title III of the ADA covers public accommodations and commercial facilities (28 CFR 36.104)
Commercial faculties include facilities that are for non-residential use by a private entity and do not include facilities covered by the Fair Housing Act
Public accommodations include the following residential facilities:  Places of lodging (primarily short-term in nature); social service center establishments’ e.g. homeless shelter; places of education

Slide 71:
Private Golf Course
A golf course that is not a “private club” is a public accommodation that must comply with title III of the ADA, including, but not limited to:
Barrier removal; reasonable modification of policies and procedures

Slide 72:
Barrier Removal and State or Local Building Codes
ADA – Barrier Removal
No permits issued
Readily Achievable
Safe harbor for elements in compliance with 1991 ADA Standards
When not readily achievable, alternatives are permitted
Path of travel does not apply to barrier removal

Building code-Alteration
Permit often required
Comply with applicable standards, including provisions more stringent than ADA unless – waivers or standards modification are permitted.
Path of travel may be required.

Slide 73:
Playgrounds
Words to watch out for:
ADA Approved
ADA Tested
ADA Certified
International Symbol of Accessibility on it
Manufacturers of playground equipment are not subject to the ADA

Slide 74:
Alterations Technical Infeasibility
Something is technically infeasible if:  It would require changes to the structural frame; or existing physical or site constraints prohibit strict compliance.
Example:  Removing fixture to create accessible stall conflicts with plumbing code.

Slide 75:
Alterations
Graphic showing that the Toilet room constrained in size by corridor./ min. egress width, stair tower, and elevator and freight elevator shafts

Slide 76:
Section 508

Slide 77:
Section 508
GPATS:  The Access Board and GSA Work together to provide training and technical assistance on accessibility.  The ‘refreshed” section 508 standards will be integrated into GPATs when the new 508 standard is published.
The government-wide 508 reporting template and instructions for completing it were released in July 2013
See:  www.section508.gov for resources and accessible procurements and instructions on the 508 reporting template..
Equivalent facilitation is included in the most recent proposed draft of the Section 508 refreshed.  
(See:  http://www.accessboard.gov/guidelines-and-standard/communications-a-it/about-the-ict-refresh)  most public comments supported it.

Slide 78:
Questions?
You may type and submit questions in the chat area text box or press control-M and enter text in the chat area

Slide 79:
U.S.Access Board
800-872-2253 (Voice)
800-993-2822 (TTY)
Email:  ta@access-board.gov or 508@access-board.gov
www.access-board.gov

Slide 80:
Thank you for participating in today’s webinar
Next session:  “Accessible playground surfaces” October 3, 2013  2:30-4:30pm ET
www.accessibilityonline.org
877-232-1990 (V/TTY)

and Answer Session
 Presenters 
 
Session Agenda
 
Topics

Reach Ranges (308 & 309.3)
Operability

Site entry points and transit stops
Connecting Accessible Routes
Parking
Vehicular Only Routes
Example: Self-Storage 
Exceptions to 2062.1 and 206.2.2 provide that accessible routes are not required if the only means of access between:
•	site arrival points and a building or facility entrance; or 
•	accessible elements within a site
is a vehicular way not providing pedestrian access.  

Protruding Objects
Slip Resistance
A specific coefficient of friction 
is not specified 

Standard practices for minimizing slipperiness often suffice

Specify according to likely conditions (e.g. exposure to moisture) 
Access Aisles
Stairways

Doors and Gates
•	Spring hinges versus closers
•	Door and gate hardware heights 
⁻	Safety latch at a pool 
•	Opening force requirements for interior and exterior doors

Wheelchair Accessible Toilet Compartment: 604.8.1.2 Doors
Wheelchair Accessible Toilet Compartment: 604.8.1.2 Doors
Wheelchair Accessible Toilet Compartment: 604.8.1.2 Doors

ANSI A117.1 requires 18” min. vertical grab bar – 609.3 exception permits location

212.3 Sinks

604.6 Flush Controls

Employee Work Area
Determining Factors

An employee work area is a space that is:
•	used only by employees; and 
•	used only for work

An employee work area does not include: common corridors, toilets, break rooms, and other spaces used only by employees (but not for work).  
Public Use, Common Use, Employee Work Area 
•	Public use – outsiders welcome
•	Common use – no outsiders 
•	Employee work area – don’t bother me, I’m working

•	A common use space can also be an employee work area e.g., cubicle farm (general public not welcome) 
•	An individual office can be a public use space e.g., social worker’s office (clients present)
Employee Work Area

Relationship of Height Above Floor, Character Size, and Horizontal Viewing Distance

Relationship of Height Above Floor, Character Size, and Horizontal Viewing Distance

Exterior Directional Signs

216.2 Designations - Exterior Signs Identifying Permanent Rooms or Spaces

216.3 Directional and
Informational Signs
 
  Informational Signs – Examples:

•	 “Employees Only” 
•	 hours of operation
     Rules of conduct:
•	  “Use Stairs in Emergencies”
•	 “Visitors must sign in” 

Transportation Signage
Talking Signs

Question
•	Sections 220 and 707of the 2010 ADA Standards cover only ATM’s and Fare Vending Machines.  Does the Board plan to cover other types of integrative transaction machines in the future?  If so, what types of machines will be covered? 

Covered Commercial Kitchen
804.3 Kitchen Work Surface
804.3 Kitchen Work Surface

Accessible Route (ADAAG) vs 
Pedestrian Access Route (PROWAG)
Accessible Crossing Example
Be Prepared for Right of Way Guidelines
•	Review current policies and guidelines.  
•	Be familiar with the recent DOT and DOJ Technical Assistance regarding curb ramps and street resurfacing.
–	http://www.ada.gov/doj-fhwa-ta.htm
–	Alterations include new asphalt layers, cape seals, hot in-place recycling, mill and fill, open-graded surface course, etc.
–	Maintenance includes chip seals, crack sealing, diamond grinding, surface sealing, pavement patching, spot high-friction treatments, etc.

Be Prepared
•	Staff training on proposed guidelines
•	Review the status of the agency’s Transition Plan.
–	Do you have one?
–	Is it up to date?  Completed?
–	Is progress being made?
Pedestrian Access Route to each crossing (R207)
R205 Alternate Pedestrian Access Route
•	Manual on Uniform Traffic Control Devices (MUTCD), incorporated by reference.
•	Pedestrian Access Route - Sections 6D.01, 6D.02, and 6G.05.
•	Where provided, pedestrian 
    barricades and channelizing  
    devices - Sections 6F.63, 6F.68, 
    and 6F.71.

DOJ ANPRMS
Comments Closed January 24, 2011
•	Accessibility of Web Information and Services Provided by Entities Covered by the ADA
•	Movie Captioning and Video Description 
•	Accessibility of Next Generation 9-1-1 
•	Equipment and Furniture
    
Available at:  http://www.ada.gov/newproposed_regs.htm 
Title II - Undue Financial or Administrative Burden
•	See DOJ title II regulations at 
    28 CFR 35.150 (a)(3) 
–	must be made by the head of a public entity or his or her designee 
–	considering all resources available to the program, service, or activity
–	including a written statement for the reason for the determination
–	actions that do not qualify must be taken

Private Homes
•	Title III of the ADA covers public accommodations and commercial facilities (28 CFR 36.104)
•	Commercial facilities include facilities that are for non-residential use by a private entity and do not include facilities covered by the Fair Housing Act
•	Public accommodations include the following residential facilities:
–	places of lodging (primarily short-term in nature)
–	social service center establishments e.g., homeless shelter 
–	places of education

Private Golf Course
•	A golf course that is not a “private club” is a public accommodation that must comply with title III of the ADA, including, but not limited to:
–	barrier removal
–	reasonable modification 
    of policies, procedures, 
    and practices

Barrier Removal and State or Local Building Codes
ADA – Barrier Removal
•	No permits issued
•	Readily achievable
•	Safe harbor for elements in compliance with 1991 ADA Standards
•	When not readily achievable, alternatives are permitted
•	Path of travel does not apply to barrier removal

Building Code – Alteration
•	Permit often require
•	Comply with applicable standards, including provisions more stringent than ADA  unless 
–	waivers or standards modifications are permitted
•	Path of travel may be required  
Playgrounds
Words to watch out for:
•	ADA Approved
•	ADA Tested
•	ADA Certified
•	 

Manufacturers  of playground equipment are not subject to the ADA  
 
Alterations
Technical Infeasibility 
Something is technically infeasible if: 
•	It would require changes to the structural frame; or  
•	Existing physical or site constraints prohibit strict compliance

Example: removing fixture to create accessible stall conflicts with plumbing code

Alterations

Section 508
•	GPATS:  The Access Board and GSA work together to provide training and technical assistance on accessibility.  The “refreshed” Section 508 standards will be integrated into GPATs when the new 508 standard is published. 

•	The government-wide 508 reporting template and instructions for completing it were released July 2013. 
•	See: www.section508.gov for resources on accessible procurements and instructions on the 508 reporting template. 

•	Equivalent facilitation is included in the most recent proposed draft of the Section 508 Refresh.  [See: http://www.access-board.gov/guidelines-and-standards/communications-a-it/about-the-ict-refresh ]  Most public comments supported it. 

Questions?

 U.S. Access Board
Thank you for participating in today’s webinar
Next session: 
“Accessible Playground Surfaces” 
October 3, 2013 
2:30 - 4:00 (ET)

www.accessibilityonline.org
(877) 232-1990 (v/TTY)